Don鈥檛 Buy The Buzzwords: 鈥淎I Washing鈥� Gets Its Reckoning
Since the release of ChatGPT 3.5 in November 2022, public interest in artificial intelligence (AI) has surged in a classic example of a hype cycle. As with past technological breakthroughs, companies may be tempted to overstate their AI capabilities to draw investor attention.
But that may be coming to a swift end as the U.S. Securities and Exchange Commission (SEC) has begun paying close attention to this 鈥淎I Washing鈥� trend and warning organizations against overstatement.[1]
What is AI Washing?
鈥淎I Washing鈥� is the intentional overstating of a product or service鈥檚 AI capabilities to make such product or service appear more innovative or intelligent than it actually is, and thus 鈥渁rtificially鈥� inflating sales or engagement. The phrase stems from 鈥済reenwashing鈥� (which itself came from 鈥渨hitewashing鈥�), a term frequently used to describe companies, products, or services that exaggerate their efforts to reduce environmental impact for the sake of appealing to environmentally conscious consumers.
Regulators have been warning about the risks of AI Washing for some time. SEC Chair Gary Gensler, while speaking at an AI conference in December 2023, cautioned: 鈥淒on鈥檛 do it…. One shouldn鈥檛 greenwash, and one shouldn鈥檛 AI wash. I don鈥檛 know how else to say it.鈥� Reiterating those sentiments in prepared remarks at Yale Law School in February 2024, Gensler again cautioned companies against overstating their AI capabilities: 鈥淚f a company is raising money from the public, though, it needs to be truthful about its use of AI and associated risk…. As AI disclosures by SEC registrants increase, the basics of good securities lawyering still apply. Claims about prospects should have a reasonable basis, and investors should be told that basis.鈥�
More recently, on April 15, 2024, Gurbir Grewal, Director of the SEC鈥檚 Division of Enforcement, warned:
If you are rushing to make claims about using AI in your investment processes to capitalize on growing investor interest, stop. Take a step back, and ask yourselves: do these representations accurately reflect what we are doing or are they simply aspirational? If it鈥檚 the latter, your actions may constitute the type of 鈥淎I-washing鈥� that violates the federal securities laws.
Yet, the impact of AI on our lives will continue to expand, and how AI is disclosed and discussed by companies and firms will continue to evolve in tandem with the risks associated with such disclosures. As Mark Zuckerberg posited during Meta鈥檚 July 2024 earnings call, AI is going to affect almost every companies鈥� products in some way; specifying that 鈥渢his is why there are all the jokes about how all the tech CEOs get on these earnings calls and just talk about AI the whole time.鈥� This remark highlights the pressure that CEOs and companies face to hop on and keep up with the AI bandwagon.
Recent SEC Enforcement Actions
On March 18, 2024, the SEC announced its first ever settled charges against two investment advisers, Delphia and Global Predictions, for violating antifraud provisions of the Investment Advisors Act of 1940 through purported misrepresentations about their use of AI. Both companies claimed that they utilized certain AI technologies to attract investors, but did not actually use those AI capabilities.
Delphia publicly claimed that it used AI and machine learning to analyze client data to inform investment decisions, purporting that it 鈥減ut[s] collective data to work to make [its] artificial intelligence smarter so it can predict which companies and trends are about to make it big and invest in them before everyone else.鈥� According to the SEC, Delphia鈥檚 claims were false and misleading because Delphia did not have the AI capabilities it publicly represented.
Similarly, the SEC alleged that Global Predictions made false and misleading statements about its AI expertise as the 鈥渇irst regulated AI financial advisor鈥� and its technologies that incorporated 鈥淸e]xpert AI-driven forecasts.鈥�
Delphia and Global Predictions both settled violations of Section 206(2) of the Advisers Act for their false and misleading statements. Both companies were also found to have violated the , which makes it unlawful for registered investment advisers to produce advertisements that include any untrue statement of material fact. Delphia paid a civil penalty of US$225,000 and Global Predictions paid a civil penalty of US$175,000.
More recently, on June 11, 2024, the SEC against the CEO and founder of a now-shuttered AI recruitment startup for alleged violations of the antifraud provisions of the Securities Act of 1933 and Securities Exchange Act of 1934. In its complaint, the SEC alleged that the CEO 鈥渆ngaged in old school fraud using new school buzzwords like 鈥渁rtificial intelligence鈥� and 鈥渁utomation.鈥� The SEC further alleged that the CEO defrauded investors of at least US$21 million by making misleading statements about the quantity and quality of the company鈥檚 customers, the number of candidates in its platform, and the company鈥檚 revenue.
Director Grewal concluded his remarks in the press release with this admonition, 鈥淎s more and more people seek out AI-related investment opportunities, we will continue to police the markets against AI-washing and the type of misconduct alleged in today鈥檚 complaint. But at the same time, it is critical for investors to beware of companies exploiting the fanfare around artificial intelligence to raise funds.鈥�
Key Takeaways
As evidenced by these enforcement actions, the SEC is taking AI Washing very seriously and companies should be diligent and honest to ensure that they do not engage in this practice – either intentionally or inadvertently. To ensure compliance with the SEC鈥檚 protocols, companies should consider the following:
- Fully and accurately disclose your AI usage. AI capabilities vary, so avoid using boilerplate language that is either overly vague or broad. Also avoid using vague or exaggerated claims and hypothetical examples to describe what your AI model is capable of doing.
- Be specific about the nature and extent of your AI technologies, the role AI plays in your business operations, and any potential risks or limitations associated with AI.
- Understand how your key service providers employ and use AI, as that will likely be the focus of future SEC oversight rules.
- Provide details about the company鈥檚 AI implementations, including which processes or products it impacts, the extent of its deployment, and any measurable outcomes.
- Establish and implement an AI governance framework to provide 鈥渟caffolding鈥� for AI initiatives and ensure they align with the company鈥檚 goals and ethical standards.
- Provide training for company marketing teams to ensure that technologies are properly labeled as 鈥淎I.鈥� Many technologies and algorithms do not actually qualify as AI but may be easily mistaken for it, so being aware of this before creating marketing materials will be crucial to avoid inadvertent AI Washing.
- Require that all public statements or advertising produced by the company regarding AI technologies be reviewed by the company鈥檚 legal team to ensure the accuracy of such statements.
- Monitor the company鈥檚 use and evolution of AI technologies, as well as external public statements regarding the company鈥檚 use of AI technology and correct any misstatements or inaccuracies that may arise.
- Regularly update shareholders and other stakeholders on the progress, changes, and improvements in AI initiatives.
Special thanks to Natalie Smith, a summer associate in 麻豆直播鈥檚 New York office, for her contributions to this article.
[1] In addition to the risks of SEC enforcement, companies also face the threat of private securities class actions. Cornerstone Research an uptick in securities class actions with allegations of AI-related deceptions. According to Cornerstone, investors filed six AI-related class actions between January and June of 2024, compared to six such actions in all of 2023.